Your laptop will detect the battery and start charging. If the AC adapter or the battery of your Acer system is not functioning, then you might not be able to turn the laptop on. Press and hold the power button for 15 seconds. Windows stops or reboots on or after the login screen. She and I need opinions on what to get her. Leave both disconnected from the laptop for at least a minute. You can think of it as an "electricity clog." Reconnect the battery and plug the AC adapter. These techniques are applicable no matter what Windows operating system is installed, including Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP. Computer stops or continuously reboots during the POST. Press the power button to turn on your laptop and verify that it boots correctly. This guided tutorial will show you how to troubleshoot power issues that may prevent your Lenovo laptop from turning on. Check the power supply and battery. If Dell laptop still fails to turn on, perhaps it is a hardware issue and you can follow the post to run a diagnostic - Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes). Below are troubleshooting steps to help identify what may be preventing your laptop from turning on. Computer doesn't fully start because of an error message. How Do I Fix a Laptop that Won’t Turn On? Power ON the laptop. Windows begins to load but stops or reboots without an error. If you're uncertain if the computer is turning on, check if the case fan (generally on the back of the computer) is spinning. If your laptop does not turn on, or does not boot when powered on, there are things you can try and resolve the issue. She won't use it for games, she's not in school, and she is not interested in tablets or MacBooks. Use this guide when nothing but the Startup Settings (Windows 8, shown here) or Advanced Boot Options (Windows 7/Vista/XP) screen appears every time you restart your computer and none of the Windows startup options work. This will drain any residual charge in the capacitors. However, depending on the type of laptop, this solution may demand a full motherboard replacement. A laptop has several phases of “just won’t start.” The problem is compounded because a laptop has two power sources: When AC isn’t available, electricity is drawn from the laptop’s battery. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. In other words, your music, documents, emails, and videos are probably safe—they're just not accessible at the moment. Troubleshooting Windows-related reasons why your computer won't turn on begin with the next step below. Power button/switch, usually located on the front of a desktop computer's case, or on the top or side of a laptop or... Power switch on the back of the computer, usually just on a desktop Power switch on the power strip, surge protector, or UPS, if you're using any of them If your Mac doesn't turn on If your Mac doesn't seem to turn on after you press the power button, follow these steps. This works in most cases, where the issue is originated due to a system corruption. Try these steps if your computer will not turn on and is showing no sign at all of receiving power—no fans running and no lights on the laptop or tablet, nor on the front of the computer's case if you're using a desktop. Run a Computer Diagnostic. for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more. The stopping, freezing, or reboot loop may happen on the Windows splash screen or even on a black screen, with or without a flashing cursor. Plug in the battery after you turn on the laptop. If there is, the laptop is not receiving any power from the AC adapter. If the computer won't on because of a power supply problem, the monitor certainly can't display anything from the computer. Re-install the battery (for removable battery models) and connect the AC adapter, then try to restart your laptop. This is a particularly annoying way in which your computer won't turn on because you're trying to use Windows' built-in ways to solve your problem but you're getting nowhere with them. We'll call out any important differences along the way. To fix the problem, the power port on the laptop needs to be repaired or replaced. Unfortunately, more in-depth troubleshooting is required to determine the cause for the laptop not working. It’s time to Hard reset your laptop to fix the dead laptop. The bar gets in the way, and the volume is way too loud. Many startup errors and other problems can be resolved by decreasing the amount of power stored in hardware components. It's a really awful way to start a day: you press the power button on your computer and nothing happens. You won't see anything on the screen and you may or may not hear beeps coming from the computer before it shuts off by itself. Computer powers on but nothing happens. Ensure that your laptop is powered off. Sometimes, a residual electrical charge can keep your laptop from turning on. If your computer won't start and you see a blue screen flash or remain on the screen, you're experiencing a Blue Screen of Death and should use the troubleshooting guide above. Disconnected AC adapter from the laptop. If you don't want to fix this yourself, see How Do I Get My Computer Fixed? If you have a laptop, or if you’ve ruled out the external display, it could be that your PC is in sleep mode and is having trouble waking. Then, put the battery back in the laptop, connect the power cable, and try turning on the laptop. After the battery is removed, press and hold the power button for 20 seconds to release static electricity from the notebook. Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. My laptop is not booting up when I turn it on , it keeps saying preparing for repair, I'm only getting g a blue screen. “Here is all the information on Dell laptop not turning … To do that, hold down the power button for 5 seconds and then press it again to start your PC. How to test for hardware failures in a computer. If your laptop uses a docking station, disconnect it and try connecting the power cord directly to the laptop. In other words, your music, documents, emails, and videos are probably safe—they're just not accessible at the moment. Get the Latest Tech News Delivered Every Day, Lifewire uses cookies to provide you with a great user experience. Fix 7: Check your Acer laptop's AC Adapter and Battery. 4. However, for all the great reviews of my particular laptop (XPS13 bought in April 2020), one issue several reviewers complained of is that the lid doesn't stay as tightly closed as previous versions of the XPS13. By using Lifewire, you accept our, Here's What to Do When Your Computer Has No Power, Here's What to Do When Your Computer Shuts Off During Startup, Here's What to Do When Your Computer Starts but Nothing Happens, Here's What to Do When Your PC Freezes During POST, Here's What to Do When Your Computer Freezes During Windows Startup, Solutions for a Computer That Won't Go Past the Startup Options, What to Do When Windows Freezes During or After Login, Here's What to Do When Your Computer Stops With an Error Message, How to Fix Freezing & Other Issues During Windows Startup, How to Fix a Computer That Won't Start in Safe Mode, How to Fix Problems During the Windows Login Process, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Computer That Turns On and Then Off, Windows Error Recovery: How to Fix It When Windows Failed to Start, How to Fix a Computer That Turns on but Displays Nothing, How to Fix It When Your PS5 Won't Turn On, How to Fix Problems Caused by Windows Updates, How to Fix a Computer That Shows No Sign of Power, Computer stops or continuously reboots during the POST, Windows begins to load but stops or reboots on a BSOD, Windows begins to load but stops or reboots without an error, Windows repeatedly returns to startup settings or ABO, Windows stops or reboots on or after the login screen, Computer doesn't fully start because of an error message. Reconnect the charger and power On the laptop. Windows repeatedly returns to startup settings or ABO. How To - Laptop Doesn’t Power On - Lenovo Support US Lenovo Inc. If you were able to remove the laptop battery, put the battery back in the laptop. After going through the suggested troubleshooting steps above, if your laptop still does not turn on, the problem is likely a hardware failure. While your system is turn off, press NOVO button on your laptop. Here’s how to check if that's the problem: Disconnect any USB drives, SD cards, USB accessories, external monitors, docks, or anything else you’ve connected to your Surface. You can also take your laptop to a computer repair shop, as they can diagnose the issue and replace the faulty hardware. How do I remove the battery from my laptop computer? The troubleshooting guides below apply to all PC devices. If the laptop works with the adapter plugged in, your battery is dead or defective. In these situations, the power lights will stay on, you'll likely hear the fans inside your computer running (assuming it has any), and you may or may not hear one or more beeps coming from the computer. Do not connect anything, and then continue troubleshooting. Open the Start menu and type "disk management," and press Enter when the … Windows begins to load but stops or reboots on a BSOD. Now, the problem arises when the laptop won’t turn on. When you cannot turn on the laptop, you can refer to the solutions below based on your situation : An error occurred. If this process does not work for you, repeat and hold the power button for one minute or longer at step two. To check that, shut it down completely and restart from cold. Choose this troubleshooting guide even if the BSOD flashes on screen and your computer restarts automatically without giving you time to read what it says. Some laptops have a pin inside the power port that helps make a solid connection to the AC adapter. Check the basic steps below you can take to fix the issue. (Playback ID: W_AgzVjAoMter8N3) Learn More. Power off the laptop. Your files are probably OK. If your HP laptop won’t turn on even when plugged in, start by checking the power... 2. For a desktop computer, see: Why won't my computer turn on? Why does my laptop not turn on? The POST on your computer might occur in the background, behind your computer maker's logo (as shown here with the Dell laptop), or you may actually see frozen test results or other messages on the screen. See the Windows Begins to Load but Stops or Reboots on a BSOD step above for a better troubleshooting guide for BSOD issues. See if the battery is working fine or not. Use arrow keys to select the menu item, select System Recovery option and let OneKey Recovery do the system reset. In this situation, no matter which Safe Mode option you choose, your computer eventually stops, freezes, or restarts on its own, after which you find yourself right back at the Startup Settings or Advanced Boot Options menu. You may or may not see the Windows splash screen before the blue screen appears. Connect the power cable. Check Your Monitor. The main reason for the laptop to not turn on will be lack of power supply. To fix the problem, the AC adapter needs to be replaced. Insert a paperclip into the hole and press for four seconds. Things that you’ve connected to your Surface might be preventing it from turning on. Before following these troubleshooting steps, disconnect any peripherals connected to your laptop, such as a mouse or a USB thumb drive. My fiance is looking to buy a new laptop as she has one from the 1700's currently. First, disconnect all... 3. If your computer doesn't turn on then you need to do the following: i) Check your power connection. It's bulky, sounds like a 747, and lasts 14 minutes fully charged (like me). Follow these steps if, when you turn your computer on, it promptly powers back off. Your monitor light will likely be amber/yellow if your computer has stopped sending information to it. If the batter is not working fine, that means under power is not being supplied to the device, Hence it will not turn on. If a fan is spinning, the computer is getting power, and this page may not apply to your issue. Don't be the cliché: check that the power is on and the Mac is plugged in correctly. This kind of error is called a STOP error but is more commonly referred to as a Blue Screen of Death, or a BSOD. We recommend going through each of them for the best results. Don't use this troubleshooting guide if you encounter a problem during the loading of the operating system, which occurs after the Power On Self Test is complete. Please try again later. You'll probably hear the fans inside your computer turn on, see some or all of the lights on your computer turn on or flash, and then it will all stop. If your computer begins to load Windows but then stops and displays a blue screen with information on it, then try these steps. Read Step 1 below! Its small circular button either at the left side of your laptop or at the top near power button. The only symptom is usually the simple fact that "nothing works," which isn't much to go on. Ensure the adapter cord is correctly plugged in on both ends securely. Some AC adapters have a pin in the end of the adapter that plugs into the laptop. He writes troubleshooting content and is the General Manager of Lifewire. If all the above fixes seem not to work and still your HP Laptop Won’t Turn On. Provide the system model. It's a fine line and sometimes hard to tell. Use this guide when your computer powers on, shows at least something on the screen, but then stops, freezes, or reboots over and over again during the Power On Self Test. Right-click on each item and choose Uninstall device. Most people tend to panic when faced with a computer that won't start, worried that all their precious data is gone forever. Check AC adapter and power port for a bent pin. Unfortunately, it's also one of the most difficult to troubleshoot. If your Windows 10 laptop can’t turn on at all, and there are no lights on computer, it probably has a power/charger/battery issue. I try to turn down the volume, but it gradually goes back to 100. I've seen other people have had this same problem, but I haven't found a solution. If the computer still does not start and exhibits the same problem, press and hold the Power button to turn off the computer. You're signed out. There are many reasons why a computer won't turn on and often very few clues about what might be the problem. Hence, you need to check the battery. Receiving a BSOD error is a common reason why a computer won't turn on. You can firstly check whether the power switch is turned on if you use a power strip, and check if the laptop charger is well-connected. By performing the following steps, you effectively drain your laptop of any electricity and start over, which often results in it powering up. Power on the laptop again, and verify that it boots correctly. If the problem persists, please continue to the detailed steps below. Then, try turning on the laptop. Tap to unmute. Plug in the adapter and turn on the power. If your power supply is working, you will need to troubleshoot further. Examine the adapter's connector that plugs into the laptop and check if there is a bent or broken pin. This situation is probably the most common in our experience working with computers that won't start. Laptop Won’t Turn On Even When Plugged In – Answer by WhatLaptops. In other words, they'll help if your desktop or laptop won't turn on, or even if your tablet won't turn on. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop. The most likely component to be at fault is the motherboard or processor. These steps are specific to laptop computers. The only exception to using this troubleshooting guide for an error message is if the error is a Blue Screen of Death. If playback doesn't begin shortly, try restarting your device. Like in the previous scenario, don't worry about the state your external monitor is in, if you have one. Let the reason may any behind your "Dell laptop not turning on" issue, we have solutions for all such cases. Now connect only the ac adapter and wait for 30 seconds and turn on the system. So you know immediately that when the laptop doesn’t turn on right away, you have a power supply issue. If you suspect that the Power On Self Test is still going on and that Windows has not yet started to boot, a better troubleshooting guide for why your computer won't turn on might be the one from above called Computer Stops or Continuously Reboots During the POST. Part 2: How to Fix Dell Laptop Not Turning On Now that we are done with all the situations you may face while handling a laptop, we will now discuss the best solutions for your "my Dell laptop won't turn on" issue. The first five steps even apply to other PC operating systems like Linux. Although it may seem obvious, if your laptop is running on battery power only, connecting the AC adapter may solve the problem. It's true that the most common reason a computer won't start is because a piece of hardware has failed or is causing a problem, but that hardware isn't usually a hard drive, the part of your computer that stores all of your files. Let the computer sit for 5 minutes with no power. If your laptop does not have a removable battery, skip to the next section. Diagnose screen issues. Disconnect the AC adapter and remove the battery (if possible). Then try turning it … 1. Tim Fisher has 30+ years' professional technology support experience. If the system is not turning on & if there are any beeps, observe if there is any particular pattern to the beeps, also check for # of beeps. It's true that the most common reason a computer won't start is because a piece of hardware has failed or is causing a problem, but that hardware isn't usually a hard drive, the part of your computer that stores all of your files. The laptop can also be in a power state that prevents it from booting. I'm not sure if my computer is turning on. Pick the best troubleshooting guide from Steps 2 through 9 based on how your computer is acting or choose Step 10 if your computer stops at any point because of an error message. Trust us, it'll make you feel better. You may have a monitor problem as well but it's not possible to troubleshoot it quite yet. If the laptop appears dead, […] Technician's Assistant: Do you hear any sounds (like a fan, chime, or tone) when you press the power button? If your computer seems to be receiving power after turning it on but you don't see anything on the screen, try these troubleshooting steps. If your drive is powered on but still isn't appearing in File Explorer, it's time to do some digging. I've restarted my computer, I've downloaded an updated audio driver, I've held down the audio buttons on my keyboard, but nothing helps. Don't worry about the monitor yet, assuming you're using a desktop or an external display. Many new laptops (especially MacBooks) are utilizing an architecture that does not allow their batteries to be removed. How to Fix a Sony Vaio Laptop Not Turning On If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Computer powers on and then off. We suggest contacting the manufacturer of the laptop for recommendations on how to get it repaired. If the pin is bent or broken, the laptop is not receiving any power. Try this troubleshooting guide when your computer powers on, Windows shows the login screen, but then freezes, stops, or reboots here or anytime after. If your Lenovo laptop boots up properly you will see NOVO button menu. Remove the battery out. I guess Dell thinks that turn-on-laptop-when-lid-opened is all that. Computer shows no sign of power. The stopping, freezing, or reboot loop may happen on the Windows login screen, as Windows is logging you in, or any time up to Windows fully loading. Step 2: Perform a hard reset. Disconnect the power cable and then remove the battery from the laptop. If faulty hardware is the culprit, repair or replacement is necessary. Try these steps when your computer powers on, starts to load Windows, but then freezes, stops, or reboots over and over again without generating any kind of error message. It might sound surprising, but the Acer black screen of death can also happen due to a discharged system. Yes, you are uninstalling your laptop's battery drivers, but don't worry because they will automatically be … The laptop is an electric device that requires power to perform its function. Error messages are possible at any stage during your computer's boot process, including during the POST, at any time during the loading of Windows, all the way up to the Windows desktop appearing. What to Do When Your Computer Won't Start Give 'er More Power. Normally there is an issue with power supply, but I will explain in detail the reasons for laptop not turning on even when plugged in. Yes, I can here noise, its saying repairing disk error, might take a hour to complete If your computer turns on but then stops or freezes at any point, showing an error message of any kind, then use this troubleshooting guide. Disconnect all external devices connected to the laptop. If your laptop's battery is not removable, still plug in the AC adapter.